Email, Calendar & Collaboration
Includes Provost Email (Exchange/Outlook), Office 365, Lync/Skype for Business, and conference room calendars.
Includes the Laserfiche enterprise content management, archival and storage system, as well as related scanning hardw...
Networks & Connectivity
Includes the USC Secure Wireless and Guest Wireless networks as well as telephones, internet connectivity and the wir...
Accounts & Access
Includes Provost accounts, permissions and other access and authentication services and systems.
Applications, Servers & Storage
Includes Provost file shares ("G" and "U" drives), applications (Tracker, PAVE, EMS, the Advisement system), enterpri...
Includes downloads provided by USC Information Technology Services as well as by Provost IT, and information on softw...
Helpdesk support encompasses desktop and laptop technical support provided via phone, email, chat and in-person to Pr...