• Email, Calendar & Collaboration

  Includes Provost Email (Exchange/Outlook), Office 365, Lync/Skype for Business, and conference room calendars.

• Document Management

  Includes the Laserfiche enterprise content management, archival and storage system, as well as related scanning hardw...

• Networks & Connectivity

  Includes the USC Secure Wireless and Guest Wireless networks as well as telephones, internet connectivity and the wir...

• Accounts & Access

  Includes Provost accounts, permissions and other access and authentication services and systems.

• Applications, Servers & Storage

  Includes Provost file shares ("G" and "U" drives), applications (Tracker, PAVE, EMS, the Advisement system), enterpri...

• Software Downloads

  Includes downloads provided by USC Information Technology Services as well as by Provost IT, and information on softw...

• Helpdesk Support

  Helpdesk support encompasses desktop and laptop technical support provided via phone, email, chat and in-person to Pr...