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  • Email, Calendar & Collaboration

    Includes Provost Email (Exchange/Outlook), Office 365, Lync/Skype for Business, and conference room calendars.

  • Document Management

    Includes the Laserfiche enterprise content management, archival and storage system, as well as related scanning hardw...

  • Networks & Connectivity

    Includes the USC Secure Wireless and Guest Wireless networks as well as telephones, internet connectivity and the wir...

  • Accounts & Access

    Includes Provost accounts, permissions and other access and authentication services and systems.

  • Applications, Servers & Storage

    Includes Provost file shares ("G" and "U" drives), applications (Tracker, PAVE, EMS, the Adviseme...

  • Software Downloads

    Includes downloads provided by USC Information Technology Services as well as by Provost IT, and information on softw...

  • Helpdesk Support

    Helpdesk support encompasses desktop and laptop technical support provided via phone, email, chat and in-person to Pr...

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