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Email, Calendar & Collaboration
Includes Provost Email (Exchange/Outlook), Office 365, Lync/Skype for Business, and conference room calendars.
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Document Management
Includes the Laserfiche enterprise content management, archival and storage system, as well as related scanning hardw...
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Networks & Connectivity
Includes the USC Secure Wireless and Guest Wireless networks as well as telephones, internet connectivity and the wir...
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Accounts & Access
Includes Provost accounts, permissions and other access and authentication services and systems.
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Applications, Servers & Storage
Includes Provost file shares ("G" and "U" drives), applications (Tracker, PAVE, EMS, the Adviseme...
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Software Downloads
Includes downloads provided by USC Information Technology Services as well as by Provost IT, and information on softw...
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Helpdesk Support
Helpdesk support encompasses desktop and laptop technical support provided via phone, email, chat and in-person to Pr...